© 2018 | yourrefund.co.nz
All information obtained in the course of our agreement/engagement is subject to strict confidentiality by preserving your privacy at anytime you visit or communicate with us. In addition to obligations under the Privacy Act 1993, yourrefund.co.nz will not disclose any information to other parties without your expressed consent, except as required by law, to maintain your details with the IRD.
Your Refund Limited will not sell, rent, loan, trade, or lease any of your personal information for commercial purposes, including application forms, download requests or email lists. However, to be able to provide our services, we need to share your data with the IRD in regards to your tax position, and we may also be required by law to disclose certain information to government agencies.
We collect information about the usage of our website simply to help us improve the value of our website and the materials available to offer you the services you need each time you visit.
Concerning the preparation of your tax refund, we use the same technology as online banking websites to securely store and protect any private data we have of your taxes. These include storing your data in a 24/7 secure data centre in New Zealand and a signed privacy disclosure with our staff members on maintaining customer information confidentiality.
We must retain copies of your data for up to 7 years. This is a requirement by NZ law and cannot be avoided. Any information which is no longer required will be wiped out.
Once you apply, you are automatically added to our email database. This data is used only for business purposes and will not be sold, rented, loaned, and/or traded with any firms, researchers, enterprises and/or sellers.
If you would like not to receive future marketing emails from us, please use the 'unsubscribe' link located at the bottom of our emails and newsletters. We aspire to send emails and/or newsletters only to those who want to receive it.
All communications between Your Refund staff and customers are logged for security purposes. Telephone conversations may also be recorded for surveillance. This information is never given, sold, leased or otherwise disclosed to any third party unless permitted by you or required by law.
Only you will be able to view all your data and communications with us via your Your Refund Limited account on the website at any time.