© 2018 | yourrefund.co.nz
Your Refund Limited believes in transparency, honesty, and reliability. It follows the standard Terms & Conditions of Engagement which govern the use of www.yourrefund.co.nz website and services provided. Usage of the website and/or services will be deemed acceptance of these Terms & Conditions.
IRD = Inland Revenue Department
PTS = Personal Tax Summary
Working Day = Weekdays (Mon - Fri), except New Zealand public holidays
I give authority to Your Refund Limited to act on behalf of myself for all tax types until further notice. Authority is given to obtain information from Inland Revenue about all tax types. This includes obtaining information through all Inland Revenue media and communication channels, and to ‘link’ me to their tax agency client list with the IRD until I notify Your Refund Limited or the IRD to cancel this authority. I acknowledge that this gives Your Refund Limited the authority to do all of the following:
Your Refund Limited has relied upon the information submitted by me and provided it to IRD. Therefore I acknowledge that I am solely responsible for ensuring that all information I provide or that is provided on my behalf to Your Refund Limited is complete and accurate and that Your Refund Limited does not undertake any audit or verification of such information.
I acknowledge that submitting an application also constitutes my electronic signature.
Refer to the Our Fees page of Your Refund Limited for the fee structure as it constitutes part of the Terms & Conditions of Engagement.
Also note, our total liability to you for any one event or a series of related events arising out of the performance of the services or your use of our services or otherwise, and whether in contract, tort (including negligence), breach of statutory duty or otherwise, will be maximise to the fee we collected (if any) in aggregate.
I authorize Your Refund Limited to:
In the event that any portion of my refund is transferred to any tax type arrears, I acknowledge that Your Refund Limited may withhold an amount equivalent to the value of their assessed service fees. In the event that any fees remain outstanding, I authorize Your Refund Limited to deduct such fees from any future refunds received by them on my behalf.
Your Refund Limited will not be responsible for any money deposited into a bank account provided by me in error.
I authorize Your Refund Limited to utilize my name, address, date of birth, marital status, contact information, IDs, financial status, credit information and tax refund amount on its website.
I acknowledge that if my application for a tax refund is not received before 25th March 2018, it may not be processed before 31st March 2018, and therefore I may lose the possibility of a refund for the 2013 tax year. IRD may time-bar the 2013 financial year at any stage which is beyond the control of Your Refund Limited.
I understand that while Your Refund Limited aims to pay the net balance of my tax refund to me within 4-5 working days from the date I make my application, this time frame may be increased by delays at the IRD.
I understand that tax refunds for the most recently completed tax year which ends on 31st March will not be issued until mid-June (at the earliest).
I agree that Your Refund Limited may verify my ID by Photo Identification, Address Verification, NZ Driver Licence verification, and/or NZ Passport verification.
I agree to receive emails, text messages (SMS) and/or phone correspondence relating to my tax refunds and returns - including reminders to reapply, questions regarding my tax affairs, and important dates, in accordance with the preferences indicated in my application, and as updated from time to time.
Please note: charges may apply depending on your mobile phone contract with your provider.
I understand that I may receive marketing emails from Your Refund Limited from time to time and that, if I do not wish to receive such marketing emails, I can contact Your Refund Limited by logging on to the website and sending an internal message for such requests.
I understand that should I choose to ‘delink’ Your Refund Limited as my tax agent, I can contact Your Refund Limited at any time to unsubscribe from future correspondence by logging on to the website and sending an internal message for such requests.
I agree to meet the following general responsibilities:
Your Refund Limited owns or is licensed to use all intellectual property rights in the content, software and anything made available in connection with this website (“IP Rights”). All title, interest and rights (including but not limited to ownership and intellectual property rights) in the IP Rights will remain in Your Refund Limited and/or its providers. I acknowledge such title, interest, and rights in the IP Rights and will not take any action to jeopardize, limit or interfere with in any manner.
Your Refund Limited may amend these Terms & Conditions of Engagement ("Terms") at any time. I acknowledge that it is my responsibility to ensure that I am aware of the Terms currently applying and that the continued use of this website and/or my receipt of services from Your Refund Limited indicates my acceptance of any changes made. If I do not agree with a change made to these Terms, I acknowledge that it is my responsibility to contact Your Refund Limited to opt-out of Your Refund Limited’s services at any time.
Services provided by Your Refund Limited are provided under New Zealand law.
I understand that I have the right to request a copy of the information about me retained by Your Refund Limited, and the right to request the correction of any incorrect information about me held by Your Refund Limited.